1. About These Terms

These Terms & Conditions govern your access to and use of the Nutrimox website and the purchase of products through the website.

In these Terms, "we", "us", and "our" refer to HIZOOM PRIVATE LIMITED, while "you" and "your" refer to the person accessing the website or placing an order.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of the website by others.

You must not:

• Use the website for fraudulent or unlawful activities.
• Attempt to gain unauthorised access to the website or its systems.
• Interfere with the security or operation of the website.
• Copy, reproduce, modify, or distribute website content without permission.
• Use automated systems to access or collect website information without authorisation.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on the website are accurate and up to date.

However, product packaging, appearance, colours, availability, specifications, or other details may occasionally differ from information displayed online.

Product information should always be read together with the information provided on the actual product packaging.

4. Orders and Acceptance

Placing an order through the website constitutes a request to purchase the selected product or products.

An order is considered accepted only after we have successfully processed the order and, where applicable, confirmed it for fulfilment.

We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving incorrect pricing, product unavailability, suspected fraud, or technical errors.

5. Pricing and Payment

Product prices displayed on the website are subject to change without prior notice.

Applicable taxes, delivery charges, discounts, and other charges will be displayed where applicable during the purchasing process.

Payments may be processed through third-party payment gateways. By making a payment, you agree to comply with the terms and conditions of the applicable payment provider.

6. Offers and Discounts

Promotional offers and discounts may be subject to specific terms, eligibility requirements, validity periods, or product restrictions.

Unless specifically stated otherwise, promotional offers cannot be combined with other offers or discounts.

We reserve the right to modify, suspend, or withdraw an offer where reasonably necessary.

7. Shipping and Delivery

We aim to process and dispatch confirmed orders within the estimated timeframe communicated on the website or during the order process.

Delivery timelines may vary depending on the delivery location, logistics provider, weather, public holidays, operational circumstances, or other factors beyond our reasonable control.

Once an order has been handed over to the delivery partner, delivery may be subject to the logistics provider's processes and timelines.

8. Returns, Replacements and Refunds

Returns, replacements, cancellations, and refunds are subject to our applicable return and refund policy.

Products may be eligible for replacement or refund where they are received damaged, defective, incorrect, or otherwise qualify under the applicable policy.

Customers should contact us promptly after receiving an order if there is an issue with the product or delivery.

9. Product Use

Products should be used only in accordance with the directions, precautions, serving information, and other instructions provided on the product packaging.

Product information provided on this website is intended for general nutritional information and should not be considered individual medical advice.

If you have specific dietary requirements, are taking medication, or have questions regarding the suitability of a product for you, consult an appropriately qualified healthcare professional.

10. Intellectual Property

All website content, including text, product descriptions, graphics, photographs, logos, designs, trademarks, page layouts, and other materials, is owned by or licensed to HIZOOM PRIVATE LIMITED unless otherwise stated.

You may not reproduce, modify, distribute, publish, or use such content for commercial purposes without prior written permission.

11. Third-Party Services and Links

The website may contain links to third-party websites, payment services, delivery services, or other external platforms.

We are not responsible for the content, availability, security, or practices of third-party websites or services. Your use of such services may be subject to their own terms and policies.

12. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free access.

The website may occasionally be unavailable due to maintenance, technical issues, upgrades, security measures, or circumstances beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, HIZOOM PRIVATE LIMITED shall not be responsible for indirect, incidental, consequential, or unforeseeable losses arising from the use of the website or products purchased through it.

Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

14. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

15. Changes to These Terms

We may update or modify these Terms & Conditions from time to time to reflect changes to our website, products, services, business practices, or applicable requirements.

The updated version will be published on this page with a revised "Last Updated" date.

16. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms or the use of the website shall be subject to the jurisdiction of the competent courts having jurisdiction over the matter.