1. Information We Collect

Depending on how you interact with our website, we may collect:

• Name
• Mobile number
• Email address
• Billing and shipping address
• Order and purchase details
• Payment-related information required to process transactions
• Information provided through contact, enquiry, or customer-support forms
• Website usage information such as browser type, device information, IP address, and pages visited
• Cookies and similar technologies used to improve website functionality and user experience

We only request information that is reasonably necessary for the relevant purpose.

2. How We Use Your Information

We may use the information collected to:

• Process and fulfil your orders
• Arrange delivery of products
• Communicate with you about your orders and enquiries
• Provide customer support
• Send important service-related communications
• Improve our website, products, and customer experience
• Maintain website security and prevent fraudulent or unauthorised activity
• Comply with applicable legal and regulatory requirements
• Send promotional communications where permitted and applicable

3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

We generally do not store complete card, banking, or other sensitive payment credentials on our own servers. Payment information may be handled directly by the applicable payment gateway according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly
• Remember user preferences
• Understand website traffic and usage
• Improve website performance
• Support analytics and relevant website functionality

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

5. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties where required to operate our business, including:

• Payment service providers
• Delivery and logistics partners
• Website hosting and technology providers
• Analytics and website-support services
• Professional advisers where reasonably necessary
• Government authorities or law-enforcement agencies where required by applicable law

Such sharing will be limited to information reasonably necessary for the relevant purpose.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing services, maintaining business records, resolving disputes, and meeting applicable legal or regulatory obligations.

When information is no longer required, we may securely delete or anonymise it.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, payment providers, social-media platforms, or other services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their respective privacy policies before providing personal information.

9. Marketing Communications

Where permitted, we may use your contact information to communicate information about our products, offers, or services.

You may request to stop receiving promotional communications by contacting us or using the unsubscribe option provided in applicable communications.

Transactional and essential service communications may still be sent where necessary.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent.

If you believe that a child has provided personal information to us without appropriate authorisation, please contact us so that we can take reasonable steps to address the matter.

11. Your Privacy Choices

Depending on applicable law, you may have rights relating to your personal information, including requesting access, correction, updating, or deletion of certain information.

You may contact us using the details below to make a privacy-related request.

We may need to verify your identity before processing certain requests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.