1. Shipping Charges

Applicable shipping charges will be clearly mentioned at the time of checkout before you complete your order.

2. Order Confirmation

Once your order has been successfully confirmed, you will receive an order confirmation through email and/or SMS.

3. Dispatch & Tracking

Once your order has been dispatched, you will receive the tracking number and tracking link, where tracking is available.

4. Estimated Delivery Time

The estimated time of delivery may vary from state to state and depending on the destination.

Our standard working days are Monday to Friday, and we aim to deliver orders within 4–7 working days.

Once an order has been confirmed, the overall delivery timeframe may extend to approximately 5–10 days depending on the destination and logistics conditions.

5. Sale & Promotional Periods

If you place an order during a sale event, promotional campaign, or period of unusually high order volume, delivery may take additional time.

6. Damaged or Tampered Shipments

If your shipment appears damaged, opened, or tampered with at the time of delivery, please do not accept the shipment.

Please inform our customer care team immediately so that we can review the matter and assist you.

7. Order Marked as Delivered

If your order is marked as delivered but you have not received it, please inform our customer care team within 24 hours.

We request that you allow us up to 3 working days to investigate the delivery status and work towards resolving your query.

8. Shortage, Damage or Wrong Product

For claims relating to shortage, damage, or receipt of an incorrect product, please inform our customer care team within 24 hours of receiving the order.

We will review the issue and aim to resolve eligible queries within 2–3 working days.

9. Responsibility After Delivery

We are not responsible for damage, loss, or misplacement of products after the order has been successfully delivered to the provided delivery address.

10. Delivery Serviceability

We reserve the right to pause or restrict deliveries to any part of the country at any time where reasonably necessary.

If delivery to a particular location is paused, we will inform you where applicable.

Customers are advised to enter their correct and complete PIN code when placing an order to help ensure accurate delivery.

11. Delivery Delays

While we make every reasonable effort to deliver orders within the estimated timeframe, delays may occur due to weather conditions, transportation disruptions, public holidays, logistical issues, high order volumes, or other circumstances beyond our reasonable control.

12. Failed Delivery

If delivery cannot be completed because the recipient is unavailable or the address provided is incorrect or incomplete, the delivery partner may make additional delivery attempts or return the shipment.

13. Changes to This Shipping Policy

We may update this Shipping Policy from time to time to reflect changes in our delivery arrangements, logistics partners, business practices, or applicable requirements.

Any updated version will be published on this page with a revised "Last Updated" date.